Activate WhatsApp Business API

Prepare Your Number for WhatsApp Business API Activation: Essential Steps for Smooth Onboarding

Before proceeding with the activation process for WhatsApp Business API, it's essential to take a few precautionary steps:

1. Backup and Delete WhatsApp Data: If you're using WhatsApp with the number intended for API activation, consider taking a backup of your data (if necessary) and deleting the account. This ensures a clean slate for the API integration process.

2. Ensure Accessibility of Business Phone Number: Make sure that the business phone number associated with the API activation is readily accessible to receive OTPs (One-Time Passwords) during the setup process. This ensures smooth verification and activation.

3. Keep Facebook Business Manager Account Logged In: Keep your Facebook Business Manager account logged in on another tab of the same browser you're using for the API activation process. This ensures seamless integration between WhatsApp Business API and your Facebook business assets.

By following these precautions, you can streamline the activation process and minimize any potential disruptions or complications along the way.

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Click 'Continue with Facebook' to apply WhatsApp Business API

Initiate the WhatsApp Business API Procurement Process by Clicking on the “Continue with Facebook” Button.

Ensure that you possess admin access to the Facebook Business Manager account to proceed with the application.

Click '"Get Started":

Initiate the process by clicking the 'Get Started' button. This action will redirect you to the Meta window where you can apply for the WhatsApp Business API.

Connect Your Facebook Account with Chati:

Upon redirection, review the permissions shared and click 'Continue' to connect your Facebook account with Chati.

Select Your Facebook Business Account:

Choose the Facebook Business Account you wish to associate with your WhatsApp Business API Account. Remember to verify this Facebook Business Account for complete access to WhatsApp Business API.

Fill in Legal Business Details:

Carefully complete the WhatsApp Business API Account form with the following details:

• Your Legal Company Name

• Business Phone Number (can differ from the API phone number)

• Business Website

• Business Email Press 'Continue' to proceed. Note: This window may not appear for some accounts, but it won't affect your approval for WhatsApp Business API.

Add Your Business Address Details:

In the Embedded Signup section, provide:

• Business Display Name (visible to users)

• Business Category (reflecting your business)

• Business Description (for customer visibility) Ensure the Display Name aligns with your business and follow guidelines for selection.

Complete the Number Registration:

Finalize the Phone Number registration by submitting the number and triggering the 6-digit code via SMS or Voice. Ensure the number is not registered on any existing WhatsApp Accounts.

Create or Select Your WhatsApp Business Account

In the upcoming step, you'll be prompted to either create a new WhatsApp Business Account or set up an existing one.

Note: This refers to the internal name of your WhatsApp Business Account within the FB Business Manager, not the Display Name visible to users.

To create a new Business account, input your Business name and Timezone, then click 'Continue'.

Create a WhatsApp Business Profile

Your WhatsApp Display name is what users will see.

If your Display Name differs from your Legal Company Name, you can provide a relevant business website to establish the connection between the two.

Refer to the WhatsApp Display Name Guide for specific rules on naming conventions.

Select a Category and Add a Business Description

Choose the category most appropriate for your business and provide an optional description visible to customers when they view your profile.

You can modify the description at any time in the future.

Upon completion, proceed to the final step of your WhatsApp Business API application.

Verify your WhatsApp Business Number

Lastly, enter the Phone Number where you wish to receive the WhatsApp Business API. Ensure the number is active and capable of receiving verification codes via SMS or Voice.

After entering your number, click 'Send Code'.

Enter the code you receive and click 'Submit'.

WhatsApp Business API Application is now under review

Congratulations! 🎉🎉

If you see the above screen, your application for WhatsApp Business API has been successfully submitted.

You're now one step closer to leveraging Chati for your business growth.

Most reviews are completed instantly (within 10 minutes), with only the Display Name approval potentially taking up to 3-4 hours.

Hurray! Your WhatsApp Business API is Live

The change will reflect in the CHATI Platform, where the status of your WhatsApp Business API will now show as LIVE.

And that completes the entire process for applying for WhatsApp Business API.